What We Collect and Why It Matters to You
We collect the personal data you provide when registering — your name, contact details, date of birth, and preferred payment method. When you deposit via Touch 'n Go eWallet, Boost, or GrabPay, our system logs the transaction reference and amount to reconcile your account wallet accurately;
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we do not store your full e-wallet credentials. Browsing data — including your device type, IP address, and session timestamps — is gathered automatically to keep your account secure and to detect unusual login activity. If you reach us through live chat or email, we retain
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that conversation so our support team can follow up without asking you to repeat yourself. We also hold account verification documents until your account is closed and any required retention period under applicable law has passed. Players in George Town or anywhere across Malaysia access the
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same privacy protections under this policy. Data is processed only to operate your account, handle your transactions, and meet obligations where local law requires it. We do not sell your personal data to third-party marketing companies.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.